Support Center

How can we help? Find answers to common questions below or submit a support ticket directly to our team.

A collage of user interface elements from the VitaQ platform.

Frequently Asked Questions

Platform & Philosophy

VitaQ is a premium, white-label performance intelligence platform. It provides elite organizations—such as sports academies, national federations, and high-performance centers—with a comprehensive digital ecosystem to structure their development methodologies, execute objective evaluations, and track the entire lifecycle of their talent. We turn your unique philosophy into measurable data.

Absolutely. VitaQ is not a rigid system; it's a framework designed to digitize your philosophy. The platform's core strength lies in its flexibility. You define your own hierarchical development pathways (Stages), build a library of your specific Exercises with custom parameters, and construct measurable Goals. The platform adapts to you, not the other way around.

Implementation & Security

It means the platform becomes a seamless extension of your brand. We integrate your logo, color palettes (for both light and dark modes), and typography directly into the application. For your users—be it coaches, athletes, or parents—the app is yours, reinforcing your brand's commitment to cutting-edge development.

Your organization owns 100% of your data. We act strictly as a Data Processor. We implement robust technical measures to protect your data, including complete data isolation in a secure, multi-tenant architecture, and encryption both in transit and at rest, utilizing industry-standard cloud infrastructure like AWS.

VitaQ is a premium, tailored solution offered as a Software-as-a-Service (SaaS) subscription, typically based on the number of active trainees. Because every client is unique, we do not offer a fixed price list. Please contact us to schedule a demo, and we will prepare a custom quote that aligns with your scale and goals.

User Experience

VitaQ is designed to eliminate administrative burdens. The Evaluation Conductor replaces clipboards and spreadsheets with a seamless, real-time interface for on-field assessments. Data is captured instantly, results are available immediately, and historical performance is just a tap away, allowing you to provide more timely and accurate feedback.

The app provides a personalized and engaging dashboard where you can see your child’s active goals, review their progress on specific exercises over time, and view detailed results from past evaluations. It offers unprecedented clarity into their development journey.

No. The platform features an intuitive Context Switching function. With a single login, you can effortlessly toggle between the profiles of all the children you manage, making it simple to stay informed on everyone's progress.

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