Terms

1. Acceptance of Terms

These Terms govern your access to and use of vitaq.app and VitaQ services provided by VitaQ Technologies ("VitaQ", "we", "us", or "our"). By accessing or using VitaQ, you agree to these Terms. If you use VitaQ on behalf of an organization, you represent that you are authorized to accept these Terms for that organization.

2. VitaQ Services

VitaQ provides sports-management tools that may include athlete and staff management, schedules, attendance, memberships, payments, events and competitions, evaluations, goals, athlete development, analytics, and related functionality. Features may vary by plan, configuration, customer agreement, or service availability.

3. Customer Agreements

If you or your organization has a separate order form, subscription agreement, data-processing agreement, statement of work, or other written agreement with VitaQ, that agreement forms part of the service relationship. If there is a conflict between that agreement and these Terms, the written agreement controls to the extent of the conflict.

4. Accounts and Access

You are responsible for providing accurate account information, keeping login credentials confidential, and promptly notifying VitaQ or your organization if you believe an account has been compromised. You may only access information and functionality that you are authorized to use.

5. Customer and User Data

As between VitaQ and the customer organization, the customer retains its rights in data submitted to or generated through the service. The customer grants VitaQ the rights necessary to host, process, transmit, back up, and otherwise handle that data to provide, secure, maintain, support, and improve the service in accordance with the applicable agreement and Privacy Policy.

Customers are responsible for having the rights, permissions, notices, and legal bases required to provide personal information to VitaQ and to use the service for their athletes, members, staff, parents, attendees, and other users.

6. Acceptable Use

You must not misuse VitaQ. This includes attempting unauthorized access; interfering with security or service availability; introducing malware; scraping or extracting data without authorization; using the service to violate law or third-party rights; impersonating others; or using VitaQ in a way that could damage, disable, or overload the service.

7. Fees and Payments

Paid services are subject to the fees, billing cycle, taxes, payment terms, and cancellation terms shown in the applicable pricing, checkout flow, order form, or customer agreement. Unless otherwise stated in writing, fees are due in the currency and on the schedule specified when the service is purchased.

8. Intellectual Property

VitaQ and its licensors retain all rights in the VitaQ service, software, website, branding, designs, documentation, and related intellectual property, excluding customer-owned data and materials. These Terms do not transfer ownership of VitaQ intellectual property to you.

9. Feedback

If you provide suggestions, ideas, or feedback about VitaQ, you allow us to use that feedback without restriction or payment, provided we do not identify you publicly as the source without permission.

10. Third-Party Services

VitaQ may integrate with or link to third-party products, payment services, communication tools, app stores, or websites. Third-party services are governed by their own terms and policies, and VitaQ is not responsible for their independent operation or content.

11. Availability and Changes

We work to keep VitaQ available and reliable, but we do not guarantee uninterrupted or error-free operation. We may maintain, update, modify, add, or remove features when reasonably necessary for security, compliance, performance, product development, or service operation, subject to any commitments in a separate customer agreement.

12. Suspension and Termination

Access may be suspended or terminated if required by law, for security reasons, for material breach of these Terms or a customer agreement, for non-payment, or to prevent harm to VitaQ, its users, or third parties. Customer-specific termination and data-export rights may also be set out in a separate agreement.

13. Disclaimers

To the extent permitted by applicable law, VitaQ is provided on an “as available” basis. VitaQ is a management and information platform and does not replace professional coaching, medical, legal, financial, safeguarding, or other specialist judgment.

14. Limitation of Liability

To the extent permitted by applicable law, VitaQ will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenues, goodwill, or data arising from the use of the service. Any additional liability limits agreed with a customer are set out in the applicable customer agreement.

15. Compliance with Law

You and your organization are responsible for using VitaQ in compliance with applicable laws, regulations, safeguarding requirements, sports-governing rules, and contractual obligations that apply to your activities and users.

16. Changes to these Terms

We may update these Terms from time to time. When we do, we will update the “Last updated” date on this page. If changes materially affect an existing customer relationship, any notice requirements in the applicable customer agreement will apply.

17. Contact

Questions about these Terms can be sent to info@vitaq.app.